Q: If I can’t run and have already entered what are my options?
A: You can either defer to a later race (2018 races possibly as not yet announced, that might include some finger crossing that there will then be one you can do) or the place can be transferred to another runner. This will be possible until the last week before the race.
If the race sells out we may also open a waiting list. If this happens we will try and sell places no longer wanted to those on the list. At the time of writing this will be for a refund minus the transaction fees we’ve incurred. We may introduce a small admin fee for this at a later date.
Q: Can I enter on the day?
A: If the race hasn’t sold out yes – although places will likely be limited. If the race has sold out we will attempt to sell places that come up as available after the transfer and deferment deadline. So it’s worth a try but not guaranteed. Coming with a pre filled in universal race application form from runners world and the correct money would be very helpful.
Q: Can I change between races?
A: Yes, extra money will be payable if doing the longer route, however we can’t do refunds if downgrading. At the time of writing the price differences seem to be £2 as the largest part of each is the medal cost.
Q: When will the results be viewable?
A: Possibly not until the following evening. Once all runners are safely off the course and left Race HQ our main focuses will be taking down the course and making sure that we leave the race HQ, and areas used in a good state as we really hope to use these venues in future. Unless it’s too late we also plan to say thank you to the marshals & volunteers at a nearby pub. I realise seeing the results is really important to the runners but hopefully you can understand why being nice to the venue and helpers is also very important. Factors like changes on the night and the team comps may also effect the time.
Q: Your races are expensive
A: Yes they’re not as cheap as some of the club organised races but are significantly cheaper than some other races of comparable distance. Not being a charity we have to pay venues, medical cover and for a lot of the help we receive as we don’t have a large pool of club members to call on like running clubs. Being mostly night races we also have a lot of equipment. We also make sure we have some really great medals as realise for a lot of people taking on the night is a big challenge and one we think should be well rewarded. If you would like a discounted place you could always help or marshal.
Q: Can I marshal or volunteer
A: Yes we’d love people to get involved. Marshals get discounted race entries and race crew medals.
Q: Are your races chipped time
A: Yes we do have chip timing on the finishing line. We’ve made our own chips as unless you use ones made for triathlons there wasn’t many reusable chips on the market and we didn’t want to bin chips after using once as most used on the back of race numbers are actually resuable.
Q: Have you thought about going cup-less?
A: Currently all our cups are paper from sustainable sources which are fully biodegradable and eco friendly thanks to the special starch lining, we also have jugs which you can use to refill your cups. We decided it was best for us to still use cups at our races for our runners given the varing distances and types of races, as well as runners abilities.